Written by Intersol Group As change management professionals, we stress the importance of doing a change readiness assessment at the beginning of a project. But what does that mean, exactly? A change readiness assessment can take many different forms, and be more or less thorough depending on the situation. At the core, its purpose is … Read more What is a change readiness assessment, anyway?
Written by Intersol Group I see a lot of conflict in the workplace. And I’m sure that you have had to face conflict at one time or another in your life. Sometimes it’s a minor problem that gets fixed quickly. And other times the conflict just keeps getting worse and worse until it seems like … Read more Things that Make Conflict Worse
Written by Intersol Group If you’re like me, summer is a time for catching up on the business and self-help books you’ve been meaning to read all year. But what do you remember about the books you read last year, let alone the ones you read over a decade ago? Stephen R. Covey’s bestseller – The 7 … Read more The 7 Habits of Highly Effective People Revisited
by Madalena Coutinho If you stop and think about it, we all spend much of our professional and personal lives negotiating and managing conflict. As organizations become less hierarchical, less based on positional authority, and with many fewer clear boundaries of responsibility, conflict —or at least differences of opinion— will likely become an even greater … Read more 4 Principles of Successful Negotiation