Facilitation Service:
Stakeholder and Public Consultations

In any organization, communication is crucial to success. That means effective communication with staff, shareholders, and consumers. The very best corporate strategies, policies, and decisions are those that have been created in collaboration with these stakeholders.

At Intersol, we understand the importance of communication, and our stakeholder facilitation will help you engage and understand the views and outlook of your key stakeholders. With over three decades of experience, we can help you with everything from strategy to full implementation, ensuring you are always hearing and listening to the right stakeholders at the right time.

Our expertise in the theory and practice of collaborative engagement can help transform your business and set you on the path to success. We utilize proven facilitative approaches and can help you with a wide range of stakeholder facilitation services, including:

Public and Stakeholder Consultations

For over thirty years, our talented Intersol team has worked with countless businesses to create open and effective conversations with your key stakeholders. Every year, our accredited consulting team helps to organize and lead hundreds of public and stakeholder consultations. These events cover a wide range of issues and can range from small roundtables to large events.

Intersol will work with you to develop and execute a tailored consultation that is built to meet your exact needs. With our support, you will be able to establish a useful, well-managed process that is guaranteed to provide you with a genuinely beneficial outcome.

Consultation Strategy Development

We understand that conducting a consultation can be a confusing and challenging process. That is why our stakeholder facilitation services are designed to help you to truly understand the challenges that you face before helping you craft a unique plan designed for you to overcome each one with confidence.

We will begin by helping you identify and analyze the key stakeholders, allowing you to choose the mechanism most suited to their needs; ensuring you can engage with them in a meaningful way. Engagement relies on in-depth conversation, and we will work with you to establish an understanding of the issues you are facing, before helping you to arrive at a powerful solution that can lead you to success. We will also help you understand the effectiveness of these actions, giving you a clear idea of the outcomes.

Online Consultation and Collaborative Engagement

We live in a truly digital world, which means that it has never been easier to connect with your stakeholders virtually. At Intersol, we utilize the latest technologies in our stakeholder facilitation services, which means we can help you engage with them using a wide range of services, from online surveys and shared documents, to virtual meetings and web conferences.

With such a wide range of options, it can be confusing to know the right solution at the right time, so we will help you select the best tools and time to meet your specific requirements. To help save you time and money on travel and expenses related to in-person meetings, we also integrate online consultations and collaboration into the process.

At Intersol, we utilize a wide selection of Online Engagement and Collaboration Tools, with extensive social and business media options. With such a wide range of options, it means we can effectively tailor the collaborative process to suit your requirements and ensure you are able to enjoy the most efficient experience. Some of the tools we use include:

  • Online Meetings: We frequently utilize online tools such as Teleconference, Zoom, MSTeams, WebEx, GoToMeeting, GoToWebinar, and GoToTraining.
  • Project Collaboration: Using tools such as Minigroup and Basecamp.
  • Surveys and e-consultation: Surveys are a great way to gain clear insight from your stakeholders, and we use popular sites such as Fluid Survey, Survey Monkey, and Facilitate Pro.
  • Web Engagement Platforms: This includes popular platforms such as OPIN, Recollective, and Facilitate Pro.

Stakeholder and Employee Engagement

Effective change requires buy-in from your key stakeholders. This is why our facilitation services adopt a structured approach to enable you to identify and understand those people most invested in your organization.

We will work with you to gather insight from stakeholders such as employees, helping you to explore their feelings and what you require from them so you can make an informed and effective decision that benefits your entire organization.

Policy Development

Before you are able to make an effective decision, you need to ensure that you fully understand the issue. Through our stakeholder facilitation service, our experienced team will help you identify those areas that need improvement, letting you define the issue and explore the options available to resolve it.

By engaging with stakeholders, you will be given a wide range of perspectives, allowing you to develop policies to address these issues and take your company forward effectively.

Advisory Committee

When it comes to making complex decisions, having an advisory committee on hand to help you understand a wide range of perspectives and possible solutions is crucial. With over three decades of experience, Intersol can provide you with a wide range of support, from advising and structuring reference terms to helping you define decision-making mechanisms and recommendations.

Our experienced team is able to offer these services as a discrete option or as part of our complete turnkey solution.

Complex Multi-Party Partnerships and Collaboration

As organizations grow, the ability to adapt and create effective change becomes increasingly more challenging, and some organizational goals are just not possible to achieve alone.

Intersol understands the importance that multi-party partnerships and collaborations play in achieving success, particularly in the private sector. We can work with you to create mutually beneficial objectives with exterior partners, helping you draft actionable collaboration agreements. We also understand the complexity that collaboration brings, so we can also help you not only achieve the desired outcomes but also give you the mechanisms to overcome any conflicts that may arise.

So, no matter what your overall goals might be, effective stakeholder facilitation can take your business to the next level. Intersol is here to help you through every step of the process, giving you the skills, tools, and knowledge required to achieve real success.

Interested in our facilitation or training offerings?