The Facilitator’s Mindset (11424) – 1 day

Course Description:  

This course provides participants with a foundational understanding of facilitation, covering key concepts, strategies for designing effective sessions, and essential techniques for facilitating in various settings. Whether participants are leading in-person, virtual, or hybrid events, they will develop the skills to design and facilitate productive conversations.  

Course duration: 1 day 

Course Format: Virtual  – English

Target Audience:  

This course is ideal for professionals who plan to, or already lead group meetings, workshops, or strategic planning sessions, and are looking to develop their facilitation skills across various settings.  

Course Outcomes:  

Upon completion of this course, participants will be able to confidently design, and lead facilitated sessions across hybrid, in-person, and virtual environments. They will understand key facilitation techniques, and how to create structured yet flexible sessions to drive productive discussions. By aligning session design with purpose and process, participants will enhance their ability to guide groups toward achieving shared goals effectively.  

Learning Objectives:  

By the end of this course, participants will be able to:  

• Define facilitation   
• Design facilitated sessions   
• Describe the roles and responsibilities of a facilitator  
• Apply core facilitation techniques  
• Recognize the differences between in-person, hybrid, and virtual facilitation  
• Execute a facilitated session with confidence  

Modules:  

• Module 1: Introduction to Facilitation  

Introduces the concept of facilitation and identify appropriate situations for its use to enhance group effectiveness.  

• Module 2: Designing a Facilitated Session  

Equips learners with the skills to strategically design a facilitated session to effectively prepare for the event.  

• Module 3: Setting Up for Success  

Guides participants in setting the stage for successful sessions and creating an appropriate environment for participants.  

• Module 4: Crucial Tips and Tricks  

Provides practical facilitation techniques and highlight key differences in facilitating hybrid, in-person, and virtual sessions for optimal engagement and outcomes.  

Course Instructor

Marc Valois is a Principal and Senior Consultant of the Intersol Group, he is an extremely dynamic and effective group “architect”, facilitator and “enabler” for Executive dialogue in both official languages. He has over 25 years of experience in a variety of projects including the provision of engagement strategies in support of multi-stakeholder expert advisory committees, strategic planning, change management, organizational transformation and program and policy development for clients at the most senior levels of government. Marc has incorporated the use of online engagement technologies in his work. These online spaces have offered his clients the potential for greater reach and higher levels of engagement as participants enjoy a high degree of flexibility to connect “anytime, anyplace”, and can connect with a broader range of perspectives and ideas than they would through traditional face-to-face interaction.

Laïla Ouazzani-Touhami is the Learning adviser and a bilingual intermediate trainer at Intersol, with a focus on communication, leadership, emotional intelligence, and foundational facilitation skills. She approaches every training project with the goal of helping clients achieve their potential by responding to their professional needs and objectives. Her strengths are creating courageous environments for people to express their ideas and ask questions. She considers every topic with an open mind and welcomes all thought processes.

Questions

To find out more, please contact info@intersol.ca