Cancelling a workshop registration:
You may cancel a workshop registration up to 8 business days before the workshop start date with written notice to firstname.lastname@example.org. Please note, a $50 administrative fee will apply if the registration was paid by cheque, or a $100 fee if the registration was paid by credit card. To avoid the cancellation fee, you may opt to transfer the registration to a colleague or postpone to a future date (see Postponing a workshop registration below). If notice is given 8 days or fewer prior to the workshop start date, the only option will be a credit as outlined below.
Postponing a workshop registration for a credit toward future training:
Should you wish to postpone your workshop registration, you must notify us in writing at least 8 business days before the workshop date, and a credit for the full value of the workshop will be held in your name for use by you or a colleague up to one (1) year of the purchase date, with no administrative penalty.
For assistance at any time with refunds or postponements, please call 613-230-6424 ext. 0.