Become an Online Facilitator (10891)- 6 half-days

About the Course

Become an Online Facilitator draws from the classroom-based Foundation course in Group Facilitation that the Intersol Group has successfully delivered since 1991. The course has been revised and updated to better serve facilitators who must now adapt themselves to the reality of the online world. For the last twelve years, Intersol Group facilitators have been facilitating virtually, in-person and in blended formats and we trust that this body of experience will benefit course participants.

Course Format

Become an Online Facilitator is presented in half-day segments over the course of six weeks. The course is delivered using the Internet-Based Video Conferencing software, Zoom, as well as web-based collaboration tools that can greatly enhance productivity in an online medium.  This course is designed to provide participants with theoretical knowledge regarding group facilitation, a wide array of facilitation techniques along with specific group processes that allow for effective analysis of issues, problems and decisions and the formulation of action plans.

Overall Course Objective

To provide course participants with the confidence and ability to use a selection of proven facilitation processes and techniques in both a virtual and in-person setting. The application of these techniques and processes will allow the course participants, as facilitators, to fully leverage peoples’ engagement and creativity and help them manage and lead more effective and efficient events and meetings.

Specific Learning Objectives

Upon completion of this course participants will:

  • Describe the role of the facilitator and the value that facilitation brings to group work
  • Create an atmosphere that is conducive to productive group work
  • Apply basic techniques of group dynamics and inclusive participation in an in-person and virtual setting
  • Facilitate five foundational group processes that improve group productivity, creativity and participation
  • Deal effectively with dysfunctional participant behaviour and participation problems


Alain Rabeau has been a senior consultant with the Intersol Group since 1991.  His consulting practice has focused on providing clients with advice and support to improve organizational and personal performance. He is a skilled designer and facilitator of approaches that engage individuals and groups, builds consensus and sets the stage for improved organizational and individual results.  Over the last twenty years, Alain has provided change management consulting support at senior levels to a number of public and private-sector and for numerous not-for-profit organizations.   

Madalena Coutinho is a Senior Leadership Consultant, Certified Facilitator, and Subject Matter Expert (SME) in the Leadership Development and Interpersonal Core Skills Practice with a focus on five key leadership competencies: change management, leadership and teamwork, corporate culture, growth & innovation, and merger integration. With more than 30 years as a learning and development professional and professional facilitator, she successfully coaches individuals and teams to achieve extraordinary results in their personal and professional lives and has received various forms of formal recognition as an innovative and inspiring leader.


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September 15, 2021




18 in stock