Negotiation Skills

About the Course 

We spend almost every minute of every day negotiating with others. Being a good negotiator allows us to build, maintain, and improve important relationships and create mutually beneficial solutions to tough problems. 

The Negotiation Skills workshop will expand participants’ ability as an effective negotiator through the practice of important negotiation tactics and skills. Being a good negotiator enables us to get what we want more often. Knowing how to negotiate lessens the odds that others will take advantage of us and makes dealing with others a more enjoyable and productive process.  

Course duration: 1 day 

For who: Anyone desiring to acquire or improve negotiation skills. 

Course Format 

This course is delivered using Internet-Based Video Conferencing, specifically Zoom Meetings and also uses web-based collaboration tools that can greatly enhance productivity in an online medium. 

This is designed as a “hands-on” training that takes participants through a process of review, explanation, discussion, practical and relevant exercises, and scenario-based activities – the “how to” elements of negotiation. 

Specific Learning Objectives 

Upon completion of this course participants will: 

  • Gain an understanding of and discover how to exchange offers and proposals that result in mutually successful negotiations
  • Describe the common stages in the process of negotiation and how they can be applied to everyday encounters  
  • Explain the difference between interests and positions in the negotiation process  
  • Identify your negotiation style
  • Define the different types of negotiation  
  • Demonstrate key behaviours conducive to successful negotiations  
  • Prepare for and work through a negotiation cycle


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