I had the privilege of speaking to a class of 4th year Engineering Students at Queen’s University. The topic was Lean and ‘How Could it Help’. Over the years I have spoken to many audiences and the reaction to Lean from those interactions has been varied. But there is something refreshing about discussing Lean with the new generation. Their situation
As economic conditions cause organizations to find ways to be more efficient, a growing number are turning to an approach that is commonly called Lean. This strategy began in the industrial sector, and has since spread to many other areas, including government services, healthcare, education, hospitality, technology and financial sectors. Unfortunately, many of these initiatives fail to achieve sustained benefits.
Most organizations are actively investigating ways to improve their performance. They find new business tools and apply them hoping for results that will allow them to serve their clients better. The selection of what tools they use to improve is often related to what other businesses are doing. The missing ingredient is not a new toolkit, but rather a new way
Why Lean? The fire service is embedded with a strong history and culture of tradition. Throughout the years change has occurred out of necessity and we have developed operations through necessity. I wanted to take a modern business approach and quantify a process to enhance efficiency and improve our business processes. Lean provides a unique perspective which can identify waste,