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Organizational Culture and the 5 Monkeys Experiment

Have you ever heard the story of the 5 Monkeys Experiment? It may sound familiar when you think of your organizational culture. It goes like this: 5 monkeys were placed in a cage as part of an experiment. In the middle of the cage was a ladder with bananas on the top rung. Every time a monkey tried to climb the ladder,

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Rethinking Meetings to Shape How and When a Team Comes Together to Work

In the June 2016 issue of the Harvard Business Review (HBR), Michael D. Watkins’ article Leading the Team You Inherit provides tips on how to deliberately assess individual team members against set criteria, identifying what the business environment needs and re-shaping the team to ensure effectiveness.  In addition, the article points out the importance of considering how people come together

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Role of Human Resources in Delivering Lean Success

As economic conditions cause organizations to find ways to be more efficient, a growing number are turning to an approach that is commonly called Lean. This strategy began in the industrial sector, and has since spread to many other areas, including government services, healthcare, education, hospitality, technology and financial sectors. Unfortunately, many of these initiatives fail to achieve sustained benefits.

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Unique opportunity to re-engage federal public service employees

Since the election results came in, it certainly seems as though many federal public servants are walking around with a renewed spring in their step. This could signal a unique opportunity for managers to take a leadership role in re-engaging their employees. As consultants whose practice is largely with the federal public service (FPS), we have observed a significant decline

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Using the Power of Emotions in Negotiation

Recently, I had the pleasure of attending a keynote presentation by Daniel Shapiro, co-author of Beyond Reason – Using Emotions as you Negotiate. As he writes in his book “You negotiate every day, whether about where to go for dinner, how much to pay for a second-hand bicycle, or when to terminate an employee.  And you have emotions all the

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