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The 7 Habits of Highly Effective People Revisited

If you’re like me, summer is a time for catching up on the business and self-help books you’ve been meaning to read all year. But what do you remember about the books you read last year, let alone the ones you read over a decade ago? Stephen R. Covey’s bestseller – The 7 Habits of Highly Effective People, first published in 1989, is

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Lean vs Six Sigma: Do you really need Six Sigma?

There has been much historical debate when it comes to Lean vs Six Sigma. Most people have strong opinions about which method is more effective for achieving results.  While Lean is a systematic approach to eliminating waste and creating flow in your processes, six sigma is a set of tools and strategies that help to limit defects and variations in processes.

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Facilitation: Outsource or DIY?

When I first started in the world of professional facilitation 25 years ago, the skill of leading groups through a structured process was a rare commodity. However, today, the ability to facilitate groups through the processes of making decisions, solving problems and putting plans together, has become a core competency for many leadership roles.  But, the question remains, when it

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Things that Make Conflict Worse

I see a lot of conflict in the workplace. And I’m sure that you have had to face conflict at one time or another in your life. Sometimes it’s a minor problem that gets fixed quickly. And other times the conflict just keeps getting worse and worse until it seems like it can never be fixed. The pattern of conflict

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