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Using the Power of Emotions in Negotiation

Recently, I had the pleasure of attending a keynote presentation by Daniel Shapiro, co-author of Beyond Reason – Using Emotions as you Negotiate. As he writes in his book “You negotiate every day, whether about where to go for dinner, how much to pay for a second-hand bicycle, or when to terminate an employee.  And you have emotions all the

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How do others feel after an interaction with you? This is the true test of Leadership.

Ask yourself this question: “On the whole, when people leave your office or a conversation with you, do they feel inspired, uplifted, excited?” Dr. Richard Boyatzis, Professor at Case Western Reserve University, studies leadership and emotional intelligence.  He refers to the above question as “the litmus test of leadership”.  Simply put, after a conversation or interaction with you, others should

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