Basic Facilitation Skills for Lean Practitioners (9635)

Who Should Attend?

This course is aimed at individuals who are expected to prepare and lead Lean events and become Lean Practitioners. Learn more about LEAN – new!


To provide Lean Practitioners with the necessary basic facilitation skills to successfully conduct Lean events.

Through a combination of classroom training and shared learning, participants develop both the technical and leadership capabilities of tactical lean leaders. Participants are better able to define, plan, execute, and sustain basic lean improvement activities. These actions are foundational to building an organization’s culture of continuous process improvement.

Learning Objectives

At the end of the workshop, participants will be able to:

  • Select, plan and facilitate nine separate Lean group processes that are adapted to varied learning / thinking styles spanning across physical / virtual space;
  • Creates and Sustains a Participatory Environment by using effective interpersonal verbal and non-verbal communication skills, Practice active listening and paraphrasing skills;
  • Guide a group to useful outcomes by establishing clear context for the session, actively listening and questioning to elicit the sense of the group and help the group synthesize patterns, trends, root causes, frameworks for action;
  • Practice self-assessment and self-awareness in order to continuously improve one’s facilitation competencies.

To find out more, please contact Victoria Cusson at 613-230-6424 ext 112 or vcusson@intersol.ca