Evaluation and Performance Measurement

Intersol offers a wide range of evaluation and performance measurement services, including:

Logic Model and Theory of Change Development

A logic model is a visual depiction of a policy, program or initiative that maps out the relationship between the resources, activities and outputs produced by the program, and the intended results. The underlying theory of change, assumptions, and risks are also articulated. Combining an evidence-based approach and participatory facilitation techniques, our expertise in developing logic models and theories of change assists our clients in developing these key foundational elements used for successful performance measurement and evaluation.

Evaluation and Performance Measurement Strategies

An evaluation and performance measurement strategy is a critical planning tool used to clearly articulate the expected results for a particular program, and the ways in which these results will be monitored and evaluated. Our extensive experience in developing evaluation and performance measurement strategies results in relevant and sustainable approaches to evaluation and measurement for our clients.

Evaluability Assessments (EAs)

EAs are a means of determining whether a program is “evaluable” and provides a focus for subsequent evaluation studies. These assessments explore whether the criteria deemed necessary for meaningful evaluation have been met: 1) program objectives are well defined; 2) program objectives are feasible to achieve, and 3) the intended uses of performance information are well defined. Our EAs typically involve a review of existing program documentation, interviews with key stakeholders (internal and external), the development of a logic model (if needed), and as appropriate, site visits to observe the program’s implementation.


A key challenge in planning and conducting program and policy evaluations, is to identify and confirm the key evaluation issues, and to then conduct the agreed data collection, analysis and reporting activities in a timely manner. We do this by working closely with internal program evaluators and program managers from the outset to ensure we understand a program’s design and structure, targeted beneficiaries and the context in which it is delivered, from which we develop a work plan that responds closely to the data needs and performance issues.  With extensive experience in both government and not-for-profit sectors, our team has led evaluations across a wide range of program types and levels of complexity.

Developmental Evaluation (DE)

This evaluation approach is best suited to a program or initiative that is innovating and in development where more traditional evaluative approaches, i.e. formative and summative, are not appropriate. DE focuses on social innovations where there is no accepted program theory or model. Continuous learning is also embedded into the DE process in which an emergent and adaptive evaluation design ensures important issues and questions are addressed as the initiative unfolds and evolves. The role of the DE Evaluator is also unique, serving as a learning partner, facilitator and objective resource to the social innovators.

Performance-based Planning

Combining strategic planning with an outcomes focus on measurable objectives, our performance-based approach to planning ensures a relevant and sustainable plan that can be subsequently monitored for progress and impacts.

Capacity Building

Our focus is on building capacity and self-sufficiency in our client organizations for performance measurement and evaluation competencies. In addition to our publicly offered course in performance measurement and evaluation, Intersol provides in-house training tailored specifically to the learning needs of participants as a cost-effective approach to building organizational capacity for performance measurement and evaluation.