About the Course  Assertive Communication is an important personal and interpersonal skill. It enables individuals to act in their own best interest, to stand up for themselves without undue anxiety, to express honest feelings comfortably, and to express personal rights without denying the rights of others. It is a communication style that is respectful of others … Read more

About the Course Becoming an Effective Online Facilitator draws from the classroom-based Foundation course in Group Facilitation that the Intersol Group has successfully delivered since 1991. The course has been revised and updated to better serve facilitators who must now adapt themselves to the reality of the online world. For the last twelve years, Intersol … Read more

About the Course  Communication effectiveness is a powerful facilitator-led course intended to provide participants with pragmatic, relevant, experiential exercises, and a toolkit to develop effective communication skills which are key aspects of being able to succeed within the workplace environment, and has been designed to support the development of core communication competencies.  Course duration: 1 … Read more

About the Course  We’re individuals with unique concerns, expectations, interests, needs and wants. Sooner or later, our individuality bumps up against someone else’s individuality and the result is conflict. One of our goals in running a conflict management skills workshop is to reinforce the fact that life does not exist without conflict. However, there is an aspect … Read more

About the Course  The purpose of this workshop is to provide you with models and practical tools to increase your effectiveness as an internal consultant. The interactive and dynamic approach encourages discussion and application of concepts to your daily life. Whatever your area of knowledge, you will find some useful resources to overcome the common … Read more

About the Course Working from home has brought on a new set of challenges to the way we work, which requires a revised set of tools to prioritize tasks, manage distractions, and set boundaries between work and life. Self-Management Habits have a direct impact on employee performance, engagement, and well-being. This virtual workshop is designed … Read more

About the Course  The proposed Difficult Conversations Workshop will provide participants with practical and effective techniques to conduct and manage difficult conversations. The training course materials are intended to support participants in improving their interpersonal communication skills, attitude, and knowledge in communicating difficult messages. It will help them to identify the best method of relaying … Read more

About the Course  Emotional Intelligence (EI) is increasingly relevant to organizational development and developing people, because the principles provide a new way to understand and assess people’s behaviours, management styles, attitudes, interpersonal skills, and potential.  The Emotional Intelligence workshop has been designed to help participants learn essential interpersonal skills that will take them to the … Read more

About the Course  How to be Clear and Compelling with Data – Producing Visually Optimized Charts, Tables, Briefings and Reports is designed to give you hands-on practice producing charts and tables in effective form (Using Excel; and situating them in reports, visual displays and dashboards.) Given what you have learned in Course One*, or if not, … Read more

About the Course  How to be Clear and Compelling with Data – Principles is designed to help you to understand the advantages of and options for presenting data visually in your reports and briefings. This course starts with the fundamentals of how people perceive data, underlying the principles for presenting data effectively. You will learn how to … Read more