Assertive Communication

About the Course  Assertive Communication is an important personal and interpersonal skill. It enables individuals to act in their own best interest, to stand up for themselves without undue anxiety, to express honest feelings comfortably, and to express personal rights without denying the rights of others. It is a communication style that is respectful of others … Read more Assertive Communication

Become an Online Facilitator

About the Course Becoming an Effective Online Facilitator draws from the classroom-based Foundation course in Group Facilitation that the Intersol Group has successfully delivered since 1991. The course has been revised and updated to better serve facilitators who must now adapt themselves to the reality of the online world. For the last twelve years, Intersol … Read more Become an Online Facilitator

Communication Effectiveness

About the Course  Communication effectiveness is a powerful facilitator-led course intended to provide participants with pragmatic, relevant, experiential exercises, and a toolkit to develop effective communication skills which are key aspects of being able to succeed within the workplace environment, and has been designed to support the development of core communication competencies.  Course duration: 1 … Read more Communication Effectiveness

Conflict Resolution

About the Course  We’re individuals with unique concerns, expectations, interests, needs and wants. Sooner or later, our individuality bumps up against someone else’s individuality and the result is conflict. One of our goals in running a conflict management skills workshop is to reinforce the fact that life does not exist without conflict. However, there is an aspect … Read more Conflict Resolution

Consulting Skills

About the Course  The purpose of this workshop is to provide you with models and practical tools to increase your effectiveness as an internal consultant. The interactive and dynamic approach encourages discussion and application of concepts to your daily life. Whatever your area of knowledge, you will find some useful resources to overcome the common … Read more Consulting Skills

Difficult Conversations

About the Course  The proposed Difficult Conversations Workshop will provide participants with practical and effective techniques to conduct and manage difficult conversations. The training course materials are intended to support participants in improving their interpersonal communication skills, attitude, and knowledge in communicating difficult messages. It will help them to identify the best method of relaying … Read more Difficult Conversations

Emotional Intelligence

About the Course  Emotional Intelligence (EI) is increasingly relevant to organizational development and developing people, because the principles provide a new way to understand and assess people’s behaviours, management styles, attitudes, interpersonal skills, and potential.  The Emotional Intelligence workshop has been designed to help participants learn essential interpersonal skills that will take them to the … Read more Emotional Intelligence

Essentials of Group Facilitation

About the Course  The Essentials of Group Facilitation course aims at improving participants’ confidence and ability in using these facilitative methods to enhance peoples’ participation and creativity in genuine exploration of any subject from which conclusions and decisions may then be derived.  The workshop is designed to provide participants with a selection of proven facilitation … Read more Essentials of Group Facilitation