Body Language in the Workplace: Are You Sending the Right Message?

If you’ve ever been on an overcrowded bus, you know what it feels like when strangers are unintentionally invading your personal space. Like most people, the last thing you want to do is make conversation. But rather than verbally express to your fellow passengers that you’re not in the mood to chat, you manage to deliver this message by simply

[ read more ]

The Human-Nature Connection: Bringing Benefits from the Forest to the Workplace

James stood on the trail, closed his eyes and took a deep breath. The knot under his shoulder blade seemed to grab the breath and put the brakes on. He exhaled, and noticed the tightness in his jaw. His thoughts kept churning. Project reports due. Evaluations to review. Worries about his mother’s health. Then he tuned in again to the

[ read more ]

Lean vs Six Sigma: Do you really need Six Sigma?

There has been much historical debate when it comes to Lean vs Six Sigma. Most people have strong opinions about which method is more effective for achieving results.  While Lean is a systematic approach to eliminating waste and creating flow in your processes, six sigma is a set of tools and strategies that help to limit defects and variations in processes.

[ read more ]

Things that Make Conflict Worse

I see a lot of conflict in the workplace. And I’m sure that you have had to face conflict at one time or another in your life. Sometimes it’s a minor problem that gets fixed quickly. And other times the conflict just keeps getting worse and worse until it seems like it can never be fixed. The pattern of conflict

[ read more ]

Organizational Culture and the 5 Monkeys Experiment

Have you ever heard the story of the 5 Monkeys Experiment? It may sound familiar when you think of your organizational culture. It goes like this: 5 monkeys were placed in a cage as part of an experiment. In the middle of the cage was a ladder with bananas on the top rung. Every time a monkey tried to climb the ladder,

[ read more ]