Stakeholder Engagement in the Age of the Influencer

From town halls to online surveys, there are countless methods to engage and understand stakeholders. You may have noticed in the news recently Elections Canada’s abandoned attempt to engage young people this election season through the use of social “influencers.” While still in its infancy, Business Insider estimates the influencer marketing industry is worth around $8 billion dollars and will

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3 Key Challenges of Online Meetings – and Tips for Dealing with Them

As travel budgets get tighter, technology gets better, and we connect more and more across the country and the world, online meetings have become a regular part of doing business. When setting up online meetings, we often make the mistake of treating them the same way as in-person meetings. But online meetings have their own unique challenges. To keep our

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What is Lean About Anyway?

  Many organizations have had some exposure to Lean Training. A small number of these organizations have actually attempted to apply the various Lean tools. Unfortunately, they often report that their experience and more importantly, their results, have not met their expectations. These organizations are left wondering if Lean works in their business sector. So, what went wrong? The best way

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Body Language in the Workplace: Are You Sending the Right Message?

If you’ve ever been on an overcrowded bus, you know what it feels like when strangers are unintentionally invading your personal space. Like most people, the last thing you want to do is make conversation. But rather than verbally express to your fellow passengers that you’re not in the mood to chat, you manage to deliver this message by simply

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