The 7 Habits of Highly Effective People Revisited

If you’re like me, summer is a time for catching up on the business and self-help books you’ve been meaning to read all year. But what do you remember about the books you read last year, let alone the ones you read over a decade ago? Stephen R. Covey’s bestseller – The 7 Habits of Highly Effective People, first published in 1989, is

[ read more ]

What is Lean About Anyway?

  Many organizations have had some exposure to Lean Training. A small number of these organizations have actually attempted to apply the various Lean tools. Unfortunately, they often report that their experience and more importantly, their results, have not met their expectations. These organizations are left wondering if Lean works in their business sector. So, what went wrong? The best way

[ read more ]

Listening to Understand your Clients

“Hey, Jack! How was your trip to Cuba?” “Hey, Tom! Actually, it was a disaster. We were hit by the tail end of the hurricane, which meant intense rains and flooding.  All our activities were drowned out.” “Yikes.  That reminds me of the time we went to the Bahamas and there was a major storm.  We couldn’t even get to

[ read more ]

Quick Tips and Do’s and Don’ts for Clear Data Visualization

Written by: John Burrett Remember, the key tools for clear presentation of quantitative data to your audience are: the pre-attentive attributes of visual perception  the data/ink ratio This blog is based on a handout that I use for my introductory course on visualizing and reporting data effectively. For those not having taken the course or are otherwise new to this:

[ read more ]