Consultant and Lean IT Specialist
Paul Youldon has worked in Information Technology (IT) for over 20 years, primarily in the Federal Government, leading software development projects, managing IT service desks, and as an IT enterprise architect guiding business and IT teams to create IT solutions that produce business value. As an IT enterprise architect at the Canadian International Development Agency, Paul designed and led a series of facilitated workshops to fast track the IT project lifecycle by engaging system users and IT designers. He also led change management workshops for 100 stakeholders affected by the amalgamation of two enterprise-wide finance and human resources IT systems at the Department of Foreign Affairs, Trade and Development. As Director of Corporate Systems at Health Canada, Paul designed and drove organizational change processes with two different software development organizations.
Paul’s focus with The Intersol Group Lean Team is to build the “Lean for IT” domain which means applying Lean methods to typical IT areas such as service management, software development project management and IT planning and governance. Paul has lived the experience of over-engineering IT projects and solutions which can fail to bring business value yet deliver cost overruns. Lean for IT means understanding value, bringing “just enough” technology and services, reducing duplication and over-processing, while optimizing process flow in order to drive greater value from IT investments.
Paul holds a Master of Business Administration Degree from the University of Ottawa, a Computing Diploma from Algonquin College and a Bachelor of Science Degree from the University of Waterloo. He is a member of the International Association of Facilitators (IAF) and is pursuing the designation of a Certified Professional Facilitator with IAF.
Lean: Implications for Project Managers and Business Analysts – Algonquin College Knowledge Builder
Feb 12, 2016 |13:00-15:00 | There is no charge to attend this learning event Lean has become a commonly used methodology within the discipline of business process management. Lean expert, Paul Youldon will introduce you to “Lean for IT” which applies Lean methods to typical IT areas such as service management, software development project management and IT planning and governance. During this session
Lean and IT – Organization Design
IT organizations often organize around functional areas of activity. It’s common to find dedicated teams dealing with project management, software quality assurance, IT governance, network engineering, security, change management, help desk, and data centre operations. It’s also common to have IT manager generalists who oversee operations using their classic managerial expertise, but lack the product or process-specific knowledge that their
Welcome to Lean and IT!
This is the first in a series of blog posts that will discuss how Lean thinking can drive technology decisions and IT services. Let’s start with the adoption of new technologies in the workplace. The Chief Information Officer (CIO) is the most senior executive in an enterprise responsible for the information technology and computer systems that support enterprise goals. CIOs