The Amazing Power of Questions as Drivers of Engagement

Why is engagement so hard to instill in some people, so easy in others?

How can questions be drivers of  engagement?

Question Mark with Lightbulb

Carefully crafted questions can help people, at every level of the organization, take personal ownership to achieve organizational results. Encouraging personal accountability – which is defined as being willing to answer for the outcomes resulting from one’s choices, behaviours, and actions – must be the critical aim of any employee engagement initiative. Employees who take accountability for their efforts, and go beyond the basic requirements of their work, gain a sense of control and responsibility instead of victimhood and blaming.

Real change always begins with a change in thinking – and most specifically in the questions we ask ourselves. Marilee Adams

We know how difficult it is to change habitual, often ineffective patterns of behaviour. The power of questions can direct our thinking and therefore our actions and results.  We can intentionally use questions to affect our future, our relationships, our lives, and our engagement.

The 10 Day Self-Question Challenge to Increase Engagement at Work

According to Marshall Goldsmith in his latest book “Triggers”, the active process of asking “did I do my best to…” questions will help anyone get better at almost anything and increase engagement. It is based on the simple premise that the act of measuring our engagement elevates our commitment to being engaged.

Answer the following 6 active questions every day for ten working days:

  1. Did I do my best to set clear goals today?
  2. Did I do my best to make progress toward my goals today?
  3. Did I do my best to find meaning today?
  4. Did I do my best to be happy today?
  5. Did I do my best to build positive relationships today?
  6. Did I do my best to be fully engaged today?

Active self-questioning can trigger a new way of interacting. It injects personal ownership and responsibility into the question-and-answer process. It reveals where we are trying and where we are giving up, sharpening our sense of what we can actually change.  It measures effort. We gain a sense of control and responsibility. Asking active questions or self-questioning alters our behaviour and isn’t directed at trying to change others.  It holds us accountable to be our best and live our best lives!

With a little forethought and preparation, we can learn to use questions as drivers of engagement to change our responses and begin a journey toward a happier and more fulfilling life.

So let’s get to work!